Acronis vs Moki Total Control

NinjaOne

Ratings

Acronis

Moki Total Control

NinjaOne Logo®

Overall

4.7
4.6

4.8

Meets Requirements

9.1
611 responses
9
10 responses

9.2

905 responses

Ease of Use

9.1
614 responses
9
10 responses

9.3

912 responses

Ease of Setup

9.1
568 responses
9
5 responses

9.4

804 responses

Ease of Admin

9.1
568 responses
9
5 responses

9.5

80 responses

Quality of Support

8.8
598 responses
9.6
9 responses

9.4

876 responses

Ease of Doing Business with

9.2
569 responses
9.3
5 responses

9.6

808 responses

Product Direction (% positive)

9.3
571 responses
8.3
7 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery, and EDR.

Use Cases

  • Endpoint management:
    Users can monitor, manage, and secure all their endpoints regardless of their locations.
  • Data backup & recovery:
    Acronis enables IT teams to secure and protect critical data using data backup and recovery.
  • IT security:
    IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Web interface issues:
    The software’s web interface can be slow or stop suddenly, causing inconvenience.
  • Unclear error messages:
    The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure:
    Auto-update on agents does not always succeed.
  • Support knowledge:
    Some users have found that it is difficult to obtain support and troubleshooting help.

Moki Total Control

Product Summary

Moki Total Control is a mobile device management (MDM) solution that streamlines the deployment and management of mobile devices. Designed primarily for customer-facing iOS, Android, and BrightSign devices, Moki Total Control specializes in MDM kiosk management.

Use Cases

  • MDM kiosk management:
    Moki Total Control allows users to transform their mobile devices into kiosks with remote management and customized software deployment.
  • Customization:
    Robust customization options allow users to tailor applications and interfaces to create their desired user experiences.
  • Automated alerts:
    With Moki Total Control, IT teams can set up triggers and automatically receive notifications whenever a specific event, misuse, or lack of activity occurs.

Shortcomings

  • Mobile-only:
    Moki Total Control does not support Windows, macOS, or Linux devices, necessitating a second solution to manage nonmobile devices.
  • Limited documentation:
    Reviews find that the documentation needs more frequent updates and that answers to some questions are missing.
  • Unintuitive interface:
    Moki Total Control reviews have stated that the UI could be more streamlined, as it is difficult to navigate.

NinjaOne

Why your peers choose us over Acronis and Moki Total Control

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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