Addigy vs PRTG Network Monitor

NinjaOne

Ratings

Addigy

PRTG Network Monitor

NinjaOne Logo®

Overall

4.5
4.6

4.8

Meets Requirements

9
164 responses
9.2
73 responses

9.2

905 responses

Ease of Use

8.2
166 responses
9.2
73 responses

9.3

912 responses

Ease of Setup

8.3
149 responses
8.5
55 responses

9.4

804 responses

Ease of Admin

8.5
155 responses
8.5
55 responses

9.5

80 responses

Quality of Support

8.9
158 responses
8.4
63 responses

9.4

876 responses

Ease of Doing Business with

9.2
147 responses
8.8
51 responses

9.6

808 responses

Product Direction (% positive)

8.7
161 responses
9
67 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Addigy

Product Summary

Addigy is a mobile device management console especially created for Apple devices. It features a full-feature management platform that is specifically made to manage, monitor, and secure iOS, macOS, iPadOS, tvOS-ran devices in real time.

Use Cases

  • Support:
    Addigy users recognize the platform’s prioritization of delivering good customer support. The platform also has a dedicated community that offers help and can be a source of critical information about its features and services.
  • Ease of use:
    Some users mentioned that Addigy is straightforward to deploy. Its ease of use helps users implement that platform quickly, specifically, those who don’t have that much experience in running a mobile device management software.
  • Single-login management:
    Addigy allows users to manage multiple clients from one login, simplifying the process of applying configurations and policies to all of their clients from a single interface.

Shortcomings

  • User interface:
    There are users who have raised concerns about Addigy’s user interface. The interface makes some processes a little challenging, such as moving devices between policies.
  • Limited to Apple:
    The platform only supports Apple devices. This can be limiting to MSPs and IT administrators with endpoints on operating systems.
  • Policy management:
    Some users report difficulty understanding how to create and manage policies within Addigy. This affects workflow, requiring extra time to implement policies effectively.

PRTG Network Monitor

Product Summary

Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. Pricing plans are based on sensor-based licensing.

Use Cases

  • Remote monitoring:
    With remote monitoring functions, PRTG Network Monitor can detect device status, and other metrics that the sensors have been configured to measure.
  • Network management:
    PRTG provides visibility with dashboards that can display network conditions and issues such as network outages and traffic packet loss.
  • IT infrastructure security:
    Its alert and report system acts a first line of defense against malware and other network vulnerabilities, allowing users to act quickly.

Shortcomings

  • Limited features:
    PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations.
  • Pricing:
    While they offer flexible plans, users have said that the sensor-based prices can become expensive with larger networks.
  • Alert issues:
    Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.

NinjaOne

Why your peers choose us over Addigy and PRTG Network Monitor

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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PRTG Network Monitor

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