Atera vs Cisco Meraki

NinjaOne

Ratings

Atera

Cisco Meraki

Overall

4.6

4.3

4.8

Meets Requirements

8.9

332 responses

8.8

151 responses

9.2

905 responses

Ease of Use

9.2

337 responses

152 responses

9.3

912 responses

Ease of Setup

9.1

254 responses

9.1

129 responses

9.4

804 responses

Ease of Admin

262 responses

9.2

131 responses

9.5

80 responses

Quality of Support

9.1

315 responses

8.3

141 responses

9.4

876 responses

Ease of Doing Business with

9.4

257 responses

8.6

126 responses

9.6

808 responses

Product Direction (% positive)

9.5

323 responses

8.5

149 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Atera

Riepilogo del prodotto

Atera è una piattaforma RMM progettata per aiutare i team IT ad automatizzare e personalizzare i flussi di lavoro per una maggiore efficienza IT. Con Atera, gli utenti possono accedere a RMM, accesso remoto, helpdesk e ticketing, patch management e individuazione della rete. Il software consente ai professionisti IT di ottenere una visione e un controllo dei loro ambienti digitali.

Casi d’uso

RMM:
Atera offre una soluzione RMM che permette ai professionisti IT di gestire e monitorare gli endpoint.
PSA:
Atera offre una soluzione PSA che comprende fatturazione, helpdesk e reportistica.
Gestione delle patch:
I team IT possono automatizzare il patching di Windows, Mac e Linux sui dispositivi endpoint.
Individuazione della rete:
Scansiona e proteggi le tue reti in tempo reale per ottenere informazioni sull’ambiente IT.

Punti deboli

Servizio clienti non affidabile:
Il servizio clienti può essere incoerente e i tempi di risposta lunghi, il che rende difficile per gli utenti ricevere l’aiuto e le risposte IT di cui hanno bisogno.
Integrazioni limitate:
Le opzioni di integrazione sono limitate rispetto alle soluzioni alternative.
Problemi di patch management:
Il patch management non è centralizzato o intuitivo e gli utenti trovano difficile pianificare e gestire le patch dalla piattaforma.
Scarse opzioni di monitoraggio della rete:
Pur disponendo di un software di monitoraggio della rete, Atera non fornisce informazioni sufficienti per offrire un controllo e una visibilità completi della rete.

Cisco Meraki

Product Summary

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Use Cases

Security:
Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
Content management:
The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android devices.
Geolocation:
Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Shortcomings

Brand customization:
It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding.
Log information:
The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
Limited integrations:
Cisco Meraki MDM reviews state that there are few third-party integrations available.

NinjaOne

Why your peers choose us over Atera and Cisco Meraki

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."