Atera vs Mosyle

NinjaOne

Ratings

Atera

Mosyle

Overall

4.6

4.8

Meets Requirements

8.9

332 responses

9.4

35 responses

9.2

905 responses

Ease of Use

9.2

337 responses

8.4

36 responses

9.3

912 responses

Ease of Setup

9.1

254 responses

8.3

33 responses

9.4

804 responses

Ease of Admin

262 responses

8.6

34 responses

9.5

80 responses

Quality of Support

9.1

315 responses

33 responses

9.4

876 responses

Ease of Doing Business with

9.4

257 responses

9.2

33 responses

9.6

808 responses

Product Direction (% positive)

9.5

323 responses

8.3

34 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Atera

Riepilogo del prodotto

Atera è una piattaforma RMM progettata per aiutare i team IT ad automatizzare e personalizzare i flussi di lavoro per una maggiore efficienza IT. Con Atera, gli utenti possono accedere a RMM, accesso remoto, helpdesk e ticketing, patch management e individuazione della rete. Il software consente ai professionisti IT di ottenere una visione e un controllo dei loro ambienti digitali.

Casi d’uso

RMM:
Atera offre una soluzione RMM che permette ai professionisti IT di gestire e monitorare gli endpoint.
PSA:
Atera offre una soluzione PSA che comprende fatturazione, helpdesk e reportistica.
Gestione delle patch:
I team IT possono automatizzare il patching di Windows, Mac e Linux sui dispositivi endpoint.
Individuazione della rete:
Scansiona e proteggi le tue reti in tempo reale per ottenere informazioni sull’ambiente IT.

Punti deboli

Servizio clienti non affidabile:
Il servizio clienti può essere incoerente e i tempi di risposta lunghi, il che rende difficile per gli utenti ricevere l’aiuto e le risposte IT di cui hanno bisogno.
Integrazioni limitate:
Le opzioni di integrazione sono limitate rispetto alle soluzioni alternative.
Problemi di patch management:
Il patch management non è centralizzato o intuitivo e gli utenti trovano difficile pianificare e gestire le patch dalla piattaforma.
Scarse opzioni di monitoraggio della rete:
Pur disponendo di un software di monitoraggio della rete, Atera non fornisce informazioni sufficienti per offrire un controllo e una visibilità completi della rete.

Mosyle

Product Summary

Mosyle is a well-known Apple-centered mobile device management (MDM) solution. Operating with the core philosophy of making Apple devices “work-ready”, its professional-grade MDM tool is designed to help IT teams easily monitor and manage their entire Apple fleet, whether these devices are company-owned or personally owned.

Use Cases

Device management:
Mosyle offers a powerful solution for macOS, iOS, iPadOS, watchOS, and tvOS.
Endpoint security:
Mosyle provides enterprise-grade security tools for all types of Apple devices.
Patch management:
The platform helps you automatically patch Apple-centered software.

Shortcomings

Learning curve:
According to some G2 users, Mosyle may take some time and effort to master.
Customer support:
Mosyle could improve its customer support by responding to IT tickets more quickly.
Documentation:
Some users have stated that the platform’s documentation capabilities are limited and could be further enhanced.

NinjaOne

Why your peers choose us over Atera and Mosyle

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Atera vs Mosyle

Ratings

Atera

Mosyle

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Atera

Riepilogo del prodotto

Casi d’uso

Punti deboli

Mosyle

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Atera and Mosyle

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Atera

Mosyle

Resources

Company

Contact Info