Ratings
Automox
JumpCloud
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Automox
Product Summary
Automox is a cloud-native endpoint management solution that offers automated patch management and configuration of endpoints across multiple OS. Automox provides managed service providers (MSPs) and IT teams visibility of all endpoints. It allows organizations to automate software patch deployment, create custom scripts for Windows, MacOS, and Linux endpoints, and support third-party software.
Use Cases
- Patch management:
Automox automates software updates and the deployment of critical patches for endpoint device systems. Patch automation and custom configurations are available for Windows, MacOS, and Linux, as well as third-party software, including Google, Amazon, Adobe, and Java. - Remote monitoring:
The built-in Automox Remote Control offers full visibility of all endpoints. IT administrators can locate non-compliant devices and remotely access, patch, and troubleshoot any issues. - Automated vulnerability remediation:
Automox can integrate with scanning solutions to detect endpoint vulnerability.
Shortcomings
- Complexity:
Some users might find the platform’s advanced features a bit overwhelming, particularly if they are looking for a simple patch management solution. - Device recognition:
Some users have encountered devices incorrectly showing an offline status. This issue requires the device to be manually rebooted to resolve. - Reporting:
Some users have expressed that Automox’s reporting capabilities do not meet their needs as reports have limited information. Furthermore, the lack of multi-tenancy requires users to view reports from each tenant individually.
JumpCloud
Product Summary
JumpCloud is a cloud-based, unified identity and device access management platform that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform. Users may also enforce and patch systems remotely and seamlessly.
Use Cases
- Device management:
JumpCloud helps you monitor and manage multiple endpoint devices across different operating systems. - Patch management:
Its platform secures your IT network with its automatic patching. - Integrations:
JumpCloud integrates with several business applications.
Shortcomings
- Unembellished solution:
Many G2 users have stated that they would like JumpCloud to expand its endpoint management features. - User interface:
JumpCloud could enhance its user interface so that its easier to navigate and understand. - Flexibility:
According to G2 users, JumpCloud is not as flexible and cannot be customized as easily as other tools in the market.
NinjaOne
Why your peers choose us over Automox and JumpCloud
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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