Automox vs Panorama9

NinjaOne

Ratings

Automox

Panorama9

Overall

4.5

4.3

4.8

Meets Requirements

8.7

45 responses

N/A

9.2

905 responses

Ease of Use

9.3

45 responses

N/A

9.3

912 responses

Ease of Setup

9.2

42 responses

N/A

9.4

804 responses

Ease of Admin

9.1

44 responses

N/A

9.5

80 responses

Quality of Support

9.3

41 responses

N/A

9.4

876 responses

Ease of Doing Business with

9.4

41 responses

N/A

9.6

808 responses

Product Direction (% positive)

9.5

44 responses

N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

Automox

Product Summary

Automox is a cloud-native endpoint management solution that offers automated patch management and configuration of endpoints across multiple OS. Automox provides managed service providers (MSPs) and IT teams visibility of all endpoints. It allows organizations to automate software patch deployment, create custom scripts for Windows, MacOS, and Linux endpoints, and support third-party software.

Use Cases

Patch management:
Automox automates software updates and the deployment of critical patches for endpoint device systems. Patch automation and custom configurations are available for Windows, MacOS, and Linux, as well as third-party software, including Google, Amazon, Adobe, and Java.
Remote monitoring:
The built-in Automox Remote Control offers full visibility of all endpoints. IT administrators can locate non-compliant devices and remotely access, patch, and troubleshoot any issues.
Automated vulnerability remediation:
Automox can integrate with scanning solutions to detect endpoint vulnerability.

Shortcomings

Complexity:
Some users might find the platform’s advanced features a bit overwhelming, particularly if they are looking for a simple patch management solution.
Device recognition:
Some users have encountered devices incorrectly showing an offline status. This issue requires the device to be manually rebooted to resolve.
Reporting:
Some users have expressed that Automox’s reporting capabilities do not meet their needs as reports have limited information. Furthermore, the lack of multi-tenancy requires users to view reports from each tenant individually.

Panorama9

Product Summary

Panorama9 offers remote monitoring and management (RMM) tools that allow technicians to monitor client-facing systems and remote workstations. A real-time network monitoring map allows MSPs and IT Teams to track endpoint devices and security vulnerabilities and display asset inventory. This solution keeps endpoint devices secure by ensuring compliance with patch management capabilities.

Use Cases

Patch management:
This platform detects software vulnerabilities and can push out updates for OS or third-party applications to ensure performance and security.
Remote management:
Built-in remote monitoring and remote control capabilities allow users to keep track of remote workstations and resolve issues from anywhere in the world.
IT security:
Compliance management capabilities allow technicians to deal with unauthorized software, missing software licenses, and so on. It can also detect when installed antivirus programs are not installed or running.

Shortcomings

Lacks features:
Users have complained that several vital tools for MSPs are not available for Panorama9, such as a lack of customizability for policies.
Price:
In recent years, there has been a price hike for Panorama9, which makes it less cost-effective relative to the number of features it offers.
Patching has limited settings:
Some users have complained that its patch management capabilities lack granular control

NinjaOne

Why your peers choose us over Automox and Panorama9

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Automox vs Panorama9

Ratings

Automox

Panorama9

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Automox

Product Summary

Use Cases

Shortcomings

Panorama9

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Automox and Panorama9

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Automox

Panorama9

Resources

Company

Contact Info

Automox vs Panorama9

Ratings

Automox

Panorama9

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Automox

Product Summary

Use Cases

Shortcomings

Panorama9

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Automox and Panorama9

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Automox

Panorama9

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