Ratings
Auvik
Miradore
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Auvik
Product Summary
Auvik is a network monitoring and management platform that offers comprehensive visibility of an enterprise’s network topology and automates routine tasks, allowing MSPs and IT Teams to work efficiently. Real-time monitoring and backups support quick resolution of issues and lessen downtime, which allows IT professionals to focus on more complex tasks.
Use Cases
- Remote monitoring:
Auvik can detect remote devices in a network and collect data that is then analyzed in order to send out alerts that speed up troubleshooting. - Backups:
Auvik automatically saves backups of network configurations, decreasing downtime and preventing loss of data. - Simple to set up:
Auvik only takes a few minutes to set up and detect and automatically add endpoints within a network.
Shortcomings
- Compatibility:
Auvik reviews say that not all network devices, such as Raspberry Pi devices, are compatible with the platform. - Alerting:
Auvik reviews say that users often receive false positives from alerts. Users also wish that alerts had more customization options. - Slow load times:
Larger networks make the platform lag and load slowly. - Difficult interface:
Reports say that Auvik offers a lot of network monitoring features that can overload the interface or the network map, making them hard to use and navigate.
Miradore
Product Summary
Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.
Use Cases
- Application management:
Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet. - Remote access:
Technicians can provide support and resolve issues to mobile devices by connecting remotely to them. - Automation:
Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.
Shortcomings
- Limited OS compatibility:
MiradoreÂ’s available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices. - Patch management issues:
MiradoreÂ’s patch management lacks certain features, such as scheduling updates outside work hours. - Documentation:
Users may find it difficult to find fast answers to questions as not all of MiradoreÂ’s documentation is up-to-date.
NinjaOne
Why your peers choose us over Auvik and Miradore
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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