Baramundi vs SysAid

NinjaOne

Ratings

Baramundi

SysAid

Overall

4.5

4.8

Meets Requirements

8.9

523 responses

9.2

905 responses

Ease of Use

8.9

525 responses

9.3

912 responses

Ease of Setup

8.4

454 responses

9.4

804 responses

Ease of Admin

8.7

463 responses

9.5

80 responses

Quality of Support

518 responses

9.4

876 responses

Ease of Doing Business with

9.1

458 responses

9.6

808 responses

Product Direction (% positive)

496 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Baramundi

Product Summary

Baramundi is a unified endpoint management software provider that allows IT teams to manage their endpoints from anywhere with an internet connection. Its solution features Windows management and patch management for Microsoft and other third-party applications.

Use Cases

Automated software deployment:
Baramundi allows you to deploy software faster and at scale.
Compliance scans:
Baramundi software regularly runs compliance scans to ensure that all your software and applications are up-to-date.
Asset inventory:
Baramundi keeps an accurate, real-time inventory of all your managed hardware and software.

Shortcomings

Scripting:
Baramundi could add to its script library or its ability to create custom scripts.
Support for macOS devices:
Baramundi is limited in macOS support, especially in patch management and remote access.
Static dashboards:
Baramundi’s dashboard is not as intuitive as expected.

SysAid

Product Summary

SysAid is a cloud-based help desk platform that provides visibility and control over IT service operations. This solution focuses on automation and ticketing capabilities to help organizations generate, organize, and assign tickets and resolve issues.

Use Cases

IT support automation:
With SysAid’s automation, technicians can automate repeating tasks, freeing up IT support teams to work on more complex and strategic tasks.
Ticketing system:
SysAid’s ticketing system has a self-service portal for ticket submission and makes it easy to assign, track, sort, and monitor tickets.
Asset inventory:
SysAid provides visibility of all IT assets, allowing technicians to track all the hardware and software in an IT environment.

Shortcomings

Remote access:
SysAid offers embedded TeamViewer for their remote access, which limits options for IT support teams.
User interface:
G2 reviews have stated that the interface is clunky. The designs also differ between pages, resulting in a disjointed user experience.
Initial setup:
SysAid has a steep learning curve that requires more time and resources to get up and running.

NinjaOne

Why your peers choose us over Baramundi and SysAid

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

Watch a Demo of the #1 IT Management Software on G2

First and last name*(Required)

Business email*(Required)

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Phone number*(Required)

Country*(Required)

Company name*(Required)

This field is hidden when viewing the form

I work in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Form Handler

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

Company Phone

This field is hidden when viewing the form

Mobile Phone

This field is hidden when viewing the form

Industry

This field is hidden when viewing the form

Employees

This field is hidden when viewing the form

Street

This field is hidden when viewing the form

City

This field is hidden when viewing the form

Zip Code

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is hidden when viewing the form

referral_code

This field is hidden when viewing the form

Related resources

Baramundi

SysAid

Watch Demo×

See NinjaOne in action!

Full Name(Required)

Business Email(Required)

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Phone Number(Required)

Country(Required)

Company Name(Required)

This field is hidden when viewing the form

I work in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Form Handler

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

Company Phone

This field is hidden when viewing the form

Mobile Phone

This field is hidden when viewing the form

Industry

This field is hidden when viewing the form

Employees

This field is hidden when viewing the form

Street

This field is hidden when viewing the form

City

This field is hidden when viewing the form

Zip Code

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is for validation purposes and should be left unchanged.

By submitting this form, I accept NinjaOne's privacy policy.

Baramundi vs SysAid

Ratings

Baramundi

SysAid

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Baramundi

Product Summary

Use Cases

Shortcomings

SysAid

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Baramundi and SysAid

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Baramundi

SysAid

Resources

Company

Contact Info