Ratings
BigFix
Miradore
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
BigFix
Product Summary
BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.
Use Cases
- Endpoint management:
Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them. - Patch management:
Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements. - Endpoint Security:
BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.
Shortcomings
- Mobile device management:
Several users have complained that the mobile device management system is lacking. - Integration challenges:
A lack of integrations is a concern for users and the current integrations could use some improvement. - Complex interface:
BigFix reviews say that the interface is outdated and can take extensive time and training to learn.
Miradore
Product Summary
Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.
Use Cases
- Application management:
Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet. - Remote access:
Technicians can provide support and resolve issues to mobile devices by connecting remotely to them. - Automation:
Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.
Shortcomings
- Limited OS compatibility:
MiradoreÂ’s available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices. - Patch management issues:
MiradoreÂ’s patch management lacks certain features, such as scheduling updates outside work hours. - Documentation:
Users may find it difficult to find fast answers to questions as not all of MiradoreÂ’s documentation is up-to-date.
NinjaOne
Why your peers choose us over BigFix and Miradore
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
Watch a Demo of the #1 IT Management Software on G2
