BigFix vs Sophos Mobile

NinjaOne

Ratings

BigFix

Sophos Mobile

NinjaOne Logo®

Overall

4.4
4.3

4.8

Meets Requirements

9.2
59 responses
9
17 responses

9.2

905 responses

Ease of Use

8.3
59 responses
9
18 responses

9.3

912 responses

Ease of Setup

7.7
29 responses
8.9
6 responses

9.4

804 responses

Ease of Admin

8.3
29 responses
9.7
6 responses

9.5

80 responses

Quality of Support

9.2
53 responses
8.8
17 responses

9.4

876 responses

Ease of Doing Business with

8.9
29 responses
8.3
5 responses

9.6

808 responses

Product Direction (% positive)

9.6
54 responses
6.8
18 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

BigFix

Riepilogo del prodotto

BigFix è una piattaforma di gestione e sicurezza degli endpoint che automatizza la gestione dei dispositivi e della conformità e il ripristino. Questa soluzione garantisce che gli endpoint rimangano sicuri e non compromessi, individuando e correggendo le minacce alla sicurezza. I team IT e gli MSP possono gestire gli endpoint, dall’implementazione iniziale al ritiro, attraverso un’unica piattaforma.

Casi d’uso

  • Gestione degli endpoint:
    I tecnici hanno visibilità e controllo su tutti gli endpoint, consentendo loro di configurarli, distribuirli e proteggerli.
  • Patch management:
    Bigfix migliora la postura di sicurezza degli endpoint attraverso il patching automatico per conformarsi ai più diffusi framework di sicurezza e ai requisiti normativi.
  • Sicurezza degli endpoint:
    BigFix rileva e analizza le vulnerabilità critiche, evidenziando quali problemi devono essere considerati prioritari. Grazie all’automazione, i tecnici possono rimediare rapidamente a qualsiasi vulnerabilità.

Punti deboli

  • Gestione dei dispositivi mobili:
    Diversi utenti hanno lamentato la mancanza di un sistema di gestione dei dispositivi mobili.
  • Sfide di integrazione:
    La mancanza di integrazioni è un problema per gli utenti e le integrazioni attuali potrebbero essere migliorate.
  • Interfaccia complessa:
    Le recensioni di BigFix affermano che l’interfaccia è obsoleta e può richiedere molto tempo e formazione per essere appresa.

Sophos Mobile

Product Summary

Sophos Mobile is a Unified Endpoint Management (UEM) solution that enables IT teams to manage mobile and traditional devices. Sophos Mobile allows IT teams to monitor and secure their iOS, Android, Windows, and macOS endpoint devices. With Sophos Mobile, users can manage their devices on-premise or remotely via its cloud-based version.

Use Cases

  • Mobile device management (MDM):
    Sophos Mobile allows technicians to keep track of corporate-issued and BYOD mobile devices while protecting them from vulnerabilities and threats.
  • Application management:
    Users can deploy, restrict, remove, and update software for their mobile fleet.
  • Reporting:
    Sophos Mobile can generate customizable reports to provide insight into the status, performance, and security of their mobile devices.

Shortcomings

  • Customer support:
    Reviews have said Sophos’ customer support response times could use improvement.
  • Setup time:
    Users have said that the initial deployment and enrollment of all the devices in an organization can take a long time, especially for larger enterprises.
  • Complex configurations:
    Sophos Mobile’s configurations can be challenging and time-consuming.

NinjaOne

Why your peers choose us over BigFix and Sophos Mobile

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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