Ratings
Cisco Meraki
SureMDM
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Cisco Meraki
Product Summary
Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.
Use Cases
- Security:
Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies. - Content management:
The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android devices. - Geolocation:
Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.
Shortcomings
- Brand customization:
It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding. - Log information:
The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot. - Limited integrations:
Cisco Meraki MDM reviews state that there are few third-party integrations available.
SureMDM
Product Summary
SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizations mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.
Use Cases
- Mobile device management (MDM):
SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices. - Remote access:
SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues. - Automation:
SureMDM utilizes automation to handle repetitive tasks, reducing the need
Shortcomings
- Device enrollment issues:
The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll. - Steep learning curve:
Reviewers have said that they need more training and resources to better understand the platforms features and configurations. - Long device tracking intervals:
SureMDMs mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.
NinjaOne
Why your peers choose us over Cisco Meraki and SureMDM
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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