Cisco Meraki vs SureMDM

NinjaOne

Ratings

Cisco Meraki

SureMDM

NinjaOne Logo®

Overall

4.3
4.7

4.8

Meets Requirements

8.8
151 responses
9
40 responses

9.2

905 responses

Ease of Use

9
152 responses
8.8
42 responses

9.3

912 responses

Ease of Setup

9.1
129 responses
8.6
37 responses

9.4

804 responses

Ease of Admin

9.2
131 responses
9
36 responses

9.5

80 responses

Quality of Support

8.3
141 responses
8.9
40 responses

9.4

876 responses

Ease of Doing Business with

8.6
126 responses
8.9
37 responses

9.6

808 responses

Product Direction (% positive)

8.5
149 responses
9.7
40 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Cisco Meraki

Product Summary

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Use Cases

  • Security:
    Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
  • Content management:
    The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android devices.
  • Geolocation:
    Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Shortcomings

  • Brand customization:
    It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding.
  • Log information:
    The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
  • Limited integrations:
    Cisco Meraki MDM reviews state that there are few third-party integrations available.

SureMDM

Product Summary

SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizationsÂ’ mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.

Use Cases

  • Mobile device management (MDM):
    SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices.
  • Remote access:
    SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues.
  • Automation:
    SureMDM utilizes automation to handle repetitive tasks, reducing the need

Shortcomings

  • Device enrollment issues:
    The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll.
  • Steep learning curve:
    Reviewers have said that they need more training and resources to better understand the platformÂ’s features and configurations.
  • Long device tracking intervals:
    SureMDMÂ’s mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.

NinjaOne

Why your peers choose us over Cisco Meraki and SureMDM

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Cisco Meraki

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