ConnectWise Automate vs Mosyle

NinjaOne

Ratings

ConnectWise Automate

Mosyle

Overall

4.1

4.6

4.8

Meets Requirements

8.4

98 responses

9.4

35 responses

9.2

905 responses

Ease of Use

7.2

99 responses

8.4

36 responses

9.3

912 responses

Ease of Setup

6.2

61 responses

8.3

33 responses

9.4

804 responses

Ease of Admin

7.1

61 responses

8.6

34 responses

9.5

80 responses

Quality of Support

7.4

93 responses

33 responses

9.4

876 responses

Ease of Doing Business with

8.8

495 responses

9.2

33 responses

9.6

808 responses

Product Direction (% positive)

6.9

97 responses

8.3

34 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

ConnectWise Automate

Riepilogo del prodotto

ConnectWise Automate, precedentemente nota come LabTech, è una piattaforma di monitoraggio e gestione remota (RMM) che semplifica e automatizza la gestione, la manutenzione e la risoluzione dei problemi degli endpoint. La funzionalità di scripting consente ai fornitori di servizi gestiti (MSP) e ai team IT di automatizzare i processi e i flussi di lavoro di routine e di personalizzare la piattaforma in base alle proprie esigenze.

Casi d’uso

Gestione remota degli endpoint:
Grazie ad una visualizzazione centralizzata, gli utenti possono monitorare lo stato dei dispositivi e gestire gli endpoint, risolvendo i problemi di prestazioni o di sicurezza senza tempi di inattività eccessivi.
Gestione delle patch e del software:
Distribuisci le applicazioni e installa gli aggiornamenti tramite la soluzione per garantire la configurazione, l’ottimizzazione e la sicurezza dei dispositivi.
Automazione:
Riduci i carichi di lavoro IT di routine automatizzando le attività ripetibili.

Punti deboli

Difficoltà di implementazione:
L’implementazione iniziale di ConnectWise Automate è complessa, costosa e richiede molto tempo e gli utenti hanno spesso bisogno di consulenti per implementare e utilizzare la soluzione.
Interfaccia complessa:
I tecnici potrebbero impiegare molto tempo per comprendere appieno come utilizzare le funzionalità e le impostazioni della piattaforma.
Mancanza di supporto per i dispositivi non Windows:
La soluzione è costruita più per i dispositivi Windows con meno patch, azioni e dati per gli altri sistemi operativi.

Mosyle

Product Summary

Mosyle is a well-known Apple-centered mobile device management (MDM) solution. Operating with the core philosophy of making Apple devices “work-ready”, its professional-grade MDM tool is designed to help IT teams easily monitor and manage their entire Apple fleet, whether these devices are company-owned or personally owned.

Use Cases

Device management:
Mosyle offers a powerful solution for macOS, iOS, iPadOS, watchOS, and tvOS.
Endpoint security:
Mosyle provides enterprise-grade security tools for all types of Apple devices.
Patch management:
The platform helps you automatically patch Apple-centered software.

Shortcomings

Learning curve:
According to some G2 users, Mosyle may take some time and effort to master.
Customer support:
Mosyle could improve its customer support by responding to IT tickets more quickly.
Documentation:
Some users have stated that the platform’s documentation capabilities are limited and could be further enhanced.

NinjaOne

Why your peers choose us over ConnectWise Automate and Mosyle

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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ConnectWise Automate vs Mosyle

Ratings

ConnectWise Automate

Mosyle

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

ConnectWise Automate

Riepilogo del prodotto

Casi d’uso

Punti deboli

Mosyle

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over ConnectWise Automate and Mosyle

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

ConnectWise Automate

Mosyle

Resources

Company

Contact Info