Datto vs Sophos Mobile

NinjaOne

Ratings

Datto

Sophos Mobile

Overall

4.5

4.3

4.8

Meets Requirements

8.9

45 responses

17 responses

9.2

905 responses

Ease of Use

7.2

172 responses

18 responses

9.3

912 responses

Ease of Setup

7.8

32 responses

8.9

6 responses

9.4

804 responses

Ease of Admin

8.2

33 responses

9.7

6 responses

9.5

80 responses

Quality of Support

8.2

42 responses

8.8

17 responses

9.4

876 responses

Ease of Doing Business with

8.5

31 responses

8.3

5 responses

9.6

808 responses

Product Direction (% positive)

9.7

39 responses

6.8

18 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Datto

Riepilogo del prodotto

Datto, una società di Kaseya, è un’azienda di gestione IT che offre soluzioni RMM, di gestione della rete, PSA e di protezione dei dati. Datto consente ai reparti IT e agli MSP di gestire le proprie attività e fornire servizi IT attraverso un’unica piattaforma. Inoltre, le soluzioni Datto sono scalabili e personalizzabili per adattarsi agli ambienti IT.

Casi d’uso

Gestione IT:
Datto fornisce soluzioni di gestione IT che includono RMM, gestione della rete e accesso remoto.
Sicurezza informatica:
Utilizzando Datto, i team IT possono proteggere i loro ambienti IT con backup dei dati e EDR.
PSA:
Datto PSA può migliorare la visibilità del business, consentendo alla leadership di prendere decisioni basate sui dati.

Punti deboli

Problemi di patch management:
Quando le patch e altre attività correlate non funzionano, è difficile risolvere i problemi poiché Datto non fornisce agli utenti informazioni di errore sufficientemente specifiche.
Assistenza clienti:
Alcuni utenti di G2 hanno dichiarato che l’assistenza clienti di Datto può essere incoerente per quanto riguarda i tempi di risposta e le risposte personalizzate a ogni ticket IT.
Prova completa:
Mentre Datto limita le funzionalità all’inizio per invogliare l’utente a firmare un contratto, NinjaOne consente di utilizzare l’intera piattaforma in modo da poter comprendere appieno la soluzione fin dall’inizio.

Sophos Mobile

Product Summary

Sophos Mobile is a Unified Endpoint Management (UEM) solution that enables IT teams to manage mobile and traditional devices. Sophos Mobile allows IT teams to monitor and secure their iOS, Android, Windows, and macOS endpoint devices. With Sophos Mobile, users can manage their devices on-premise or remotely via its cloud-based version.

Use Cases

Mobile device management (MDM):
Sophos Mobile allows technicians to keep track of corporate-issued and BYOD mobile devices while protecting them from vulnerabilities and threats.
Application management:
Users can deploy, restrict, remove, and update software for their mobile fleet.
Reporting:
Sophos Mobile can generate customizable reports to provide insight into the status, performance, and security of their mobile devices.

Shortcomings

Customer support:
Reviews have said Sophos’ customer support response times could use improvement.
Setup time:
Users have said that the initial deployment and enrollment of all the devices in an organization can take a long time, especially for larger enterprises.
Complex configurations:
Sophos Mobile’s configurations can be challenging and time-consuming.

NinjaOne

Why your peers choose us over Datto and Sophos Mobile

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Datto vs Sophos Mobile

Ratings

Datto

Sophos Mobile

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Datto

Riepilogo del prodotto

Casi d’uso

Punti deboli

Sophos Mobile

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Datto and Sophos Mobile

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Datto

Sophos Mobile

Resources

Company

Contact Info

Datto vs Sophos Mobile

Ratings

Datto

Sophos Mobile

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Datto

Riepilogo del prodotto

Casi d’uso

Punti deboli

Sophos Mobile

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Datto and Sophos Mobile

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Datto

Sophos Mobile

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