Device42 vs Panorama9

NinjaOne

Ratings

Device42

Panorama9

Overall

4.7

4.3

4.8

Meets Requirements

37 responses

N/A

9.2

905 responses

Ease of Use

8.9

37 responses

N/A

9.3

912 responses

Ease of Setup

8.6

33 responses

N/A

9.4

804 responses

Ease of Admin

8.8

33 responses

N/A

9.5

80 responses

Quality of Support

9.6

36 responses

N/A

9.4

876 responses

Ease of Doing Business with

9.5

32 responses

N/A

9.6

808 responses

Product Direction (% positive)

9.4

36 responses

N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

Device42

Product Summary

Device42 is a full-stack agentless discovery and dependency mapping platform for hybrid IT. It is also an IT asset management platform built for complex IT environments, unifying IT visibility across data centers and clouds.

Use Cases

Customer support:
Device42 users acknowledge the platforms customer support. Their support team responds to issues and listens to feedback.
Installation:
Users pointed out that Device42 is simple to install and deploy. Device42s installation offers minimal complexity, streamlining the whole deployment process.
RESTful API:
Device42 features a RESTful API, which promotes extensive and flexible integration capabilities. This API enables Device42 to integrate seamlessly with internal systems and other platforms, enhancing its utility.

Shortcomings

User interface:
Some users have raised issues with Device42s user interface, which they say is complex and a bit cumbersome when manually editing switch ports. It can affect the overall user experience and sometimes hinder workflow efficiency for IT administrators.
Documentation:
Device42s documentation could use some improvement and updating. Users specifically pointed out the need for improvements to the documentation of the user interface, reporting, and the software’s main uses.
Limited Large-Scale Visualization:
Some platform users desire better visualization and holistic views of physical interconnections on a larger scale. This limitation affects users who need broader overviews of their network infrastructure?.

Panorama9

Product Summary

Panorama9 offers remote monitoring and management (RMM) tools that allow technicians to monitor client-facing systems and remote workstations. A real-time network monitoring map allows MSPs and IT Teams to track endpoint devices and security vulnerabilities and display asset inventory. This solution keeps endpoint devices secure by ensuring compliance with patch management capabilities.

Use Cases

Patch management:
This platform detects software vulnerabilities and can push out updates for OS or third-party applications to ensure performance and security.
Remote management:
Built-in remote monitoring and remote control capabilities allow users to keep track of remote workstations and resolve issues from anywhere in the world.
IT security:
Compliance management capabilities allow technicians to deal with unauthorized software, missing software licenses, and so on. It can also detect when installed antivirus programs are not installed or running.

Shortcomings

Lacks features:
Users have complained that several vital tools for MSPs are not available for Panorama9, such as a lack of customizability for policies.
Price:
In recent years, there has been a price hike for Panorama9, which makes it less cost-effective relative to the number of features it offers.
Patching has limited settings:
Some users have complained that its patch management capabilities lack granular control

NinjaOne

Why your peers choose us over Device42 and Panorama9

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Device42 vs Panorama9

Ratings

Device42

Panorama9

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Device42

Product Summary

Use Cases

Shortcomings

Panorama9

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Device42 and Panorama9

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Device42

Panorama9

Resources

Company

Contact Info

Device42 vs Panorama9

Ratings

Device42

Panorama9

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Device42

Product Summary

Use Cases

Shortcomings

Panorama9

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Device42 and Panorama9

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Device42

Panorama9

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