Device42 vs SOTI MobiControl

NinjaOne

Ratings

Device42

SOTI MobiControl

NinjaOne Logo®

Overall

4.7
4.3

4.8

Meets Requirements

9
37 responses
8.6
19 responses

9.2

905 responses

Ease of Use

8.9
37 responses
8.3
19 responses

9.3

912 responses

Ease of Setup

8.6
33 responses
7.8
16 responses

9.4

804 responses

Ease of Admin

8.8
33 responses
8.6
16 responses

9.5

80 responses

Quality of Support

9.6
36 responses
7.7
19 responses

9.4

876 responses

Ease of Doing Business with

9.5
32 responses
8.1
16 responses

9.6

808 responses

Product Direction (% positive)

9.4
36 responses
8.2
19 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Device42

Product Summary

Device42 is a full-stack agentless discovery and dependency mapping platform for hybrid IT. It is also an IT asset management platform built for complex IT environments, unifying IT visibility across data centers and clouds.

Use Cases

  • Customer support:
    Device42 users acknowledge the platformÂ’s customer support. Their support team responds to issues and listens to feedback.
  • Installation:
    Users pointed out that Device42 is simple to install and deploy. Device42Â’s installation offers minimal complexity, streamlining the whole deployment process.
  • RESTful API:
    Device42 features a RESTful API, which promotes extensive and flexible integration capabilities. This API enables Device42 to integrate seamlessly with internal systems and other platforms, enhancing its utility.

Shortcomings

  • User interface:
    Some users have raised issues with Device42Â’s user interface, which they say is complex and a bit cumbersome when manually editing switch ports. It can affect the overall user experience and sometimes hinder workflow efficiency for IT administrators.
  • Documentation:
    Device42Â’s documentation could use some improvement and updating. Users specifically pointed out the need for improvements to the documentation of the user interface, reporting, and the software’s main uses.
  • Limited Large-Scale Visualization:
    Some platform users desire better visualization and holistic views of physical interconnections on a larger scale. This limitation affects users who need broader overviews of their network infrastructure?.

SOTI MobiControl

Product Summary

SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.

Use Cases

  • User interface:
    SOTI MobiControl features a user interface that simplifies device management.
  • Remote session:
    Users like the platform’s remote session feature for its reliability and efficiency.
  • Application deployment:
    SOTI MobiControl’s application deployment process is straightforward.

Shortcomings

  • iOS support:
    Users stated that while it’s a good EMM tool for Android and Windows, its iOS support can be improved.
  • Tech assistance:
    Getting help from their tech and customer care can be challenging.
  • Geo-location map:
    SOTI MobiControl uses a map for its geo-location tracking that’s difficult to navigate and doesn’t display some roads.

NinjaOne

Why your peers choose us over Device42 and SOTI MobiControl

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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