Esper vs Goverlan

NinjaOne

Ratings

Esper

Goverlan

NinjaOne Logo®

Overall

4.5
4.5

4.8

Meets Requirements

8.9
150 responses
9
288 responses

9.2

905 responses

Ease of Use

9
152 responses
8.9
288 responses

9.3

912 responses

Ease of Setup

8.7
111 responses
8.9
230 responses

9.4

804 responses

Ease of Admin

9
111 responses
8.9
233 responses

9.5

80 responses

Quality of Support

9
138 responses
8.9
251 responses

9.4

876 responses

Ease of Doing Business with

9.2
102 responses
9
217 responses

9.6

808 responses

Product Direction (% positive)

8.9
138 responses
8.8
289 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

  • Centralized device management:
    Esper provides MDM capabilities from a single dashboard.
  • Remote diagnostics:
    Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
  • Compliance enforcement:
    Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

  • Remote access:
    Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
  • Platform compatibility:
    According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
  • Reporting capabilities:
    Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

Goverlan

Riepilogo del prodotto

Goverlan è una società di EasyVista che offre soluzioni di gestione remota per team IT e MSP. Ora nota come EV Reach, Goverlan consente ai professionisti IT di migliorare l’assistenza ai clienti grazie all’accesso remoto, al monitoraggio dell’infrastruttura e all’automazione dei processi. Gli utenti hanno inoltre accesso agli strumenti di amministrazione e diagnostica di Goverlan, che consentono di monitorare e controllare i dispositivi dietro le quinte.

Casi d’uso

  • Accesso remoto:
    Accedi rapidamente agli endpoint e risolvi i problemi da qualsiasi luogo grazie al supporto remoto sicuro.
  • Automazione dei processi IT:
    Automatizza le attività degli endpoint o degli oggetti di Active Directory per ottimizzare i flussi di lavoro.
  • Segnalazione & amministrazione:
    Ottieni una visione e un controllo dei tuoi dispositivi e dell’ambiente IT grazie a report completi e a funzionalità di amministrazione.

Punti deboli

  • Interfaccia utente complicata:
    L’interfaccia utente è difficile da navigare e ciò comporta problemi nell’utilizzo del software.
  • Problemi di stabilità:
    Il software può bloccarsi, andare in crash o spesso si verificano altri problemi di stabilità che richiedono il riavvio del sistema per essere risolti.
  • Compatibilità limitata:
    Il software non supporta i sistemi operativi più diffusi, come Linux, e molte funzionalità sono disponibili solo per i sistemi a 64 bit.

NinjaOne

Why your peers choose us over Esper and Goverlan

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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