Esper vs Ivanti

NinjaOne

Ratings

Esper

Ivanti

Overall

4.5

4.2

4.8

Meets Requirements

8.9

150 responses

8.4

115 responses

9.2

905 responses

Ease of Use

152 responses

7.5

115 responses

9.3

912 responses

Ease of Setup

8.7

111 responses

6.9

85 responses

9.4

804 responses

Ease of Admin

111 responses

83 responses

9.5

80 responses

Quality of Support

138 responses

114 responses

9.4

876 responses

Ease of Doing Business with

9.2

102 responses

8.4

84 responses

9.6

808 responses

Product Direction (% positive)

8.9

138 responses

7.6

113 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

Centralized device management:
Esper provides MDM capabilities from a single dashboard.
Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

Ivanti

Riepilogo del prodotto

Ivanti è un’azienda di gestione e sicurezza informatica che fornisce soluzioni software per l’endpoint management, la gestione delle risorse, la sicurezza di rete e il supporto remoto. Grazie a funzionalità quali il patching, il monitoraggio e la gestione dell’inventario, Ivanti migliora le capacità di supporto e di risposta alle minacce alla sicurezza. Gli utenti apprezzano anche il fatto che sia in grado di distribuire il software e di risolvere i problemi in modo efficiente e da remoto attraverso più sedi.

Casi d’uso

Patch management:
Ivanti offre funzionalità di gestione delle patch sia per le applicazioni Microsoft che per quelle di terze parti.
Distribuzione del software:
Il software offre molteplici vie per la distribuzione dei software, consentendo agli utenti di creare e distribuire pacchetti attraverso gli endpoint.
Gestione degli endpoint & inventario dei dispositivi:
Ivanti è in grado di gestire gli endpoint e di raccogliere i dati di inventario, permettendo la gestione del software e fornendo approfondimenti sui dispositivi endpoint.
Telecomando:
Grazie alle funzionalità di controllo remoto, Ivanti garantisce la risoluzione dei problemi e l’assistenza agli utenti finali.

Punti deboli

Documentazione e supporto:
È difficile trovare un supporto e una documentazione adeguati per il prodotto. Sebbene i dipendenti siano disposti a fornire assistenza su vari aspetti del prodotto, manca una documentazione completa, soprattutto per i piccoli componenti aggiuntivi alle suite principali.
Interfaccia utente:
Secondo le recensioni di Ivanti, la piattaforma ha un’interfaccia complessa che può rendere difficile la navigazione, con conseguente impatto sull’efficienza.
Personalizzazione che richiede tempo:
Sebbene gli utenti siano in grado di adattare Ivanti ai propri ambienti IT, i processi di personalizzazione richiedono molto tempo e spesso creano bug e altri problemi.

NinjaOne

Why your peers choose us over Esper and Ivanti

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."