Esper vs Kaseya VSA

NinjaOne

Ratings

Esper

Kaseya VSA

Overall

4.5

4.0

4.8

Meets Requirements

8.9

150 responses

8.3

190 responses

9.2

905 responses

Ease of Use

152 responses

7.5

193 responses

9.3

912 responses

Ease of Setup

8.7

111 responses

6.8

154 responses

9.4

804 responses

Ease of Admin

111 responses

7.6

158 responses

9.5

80 responses

Quality of Support

138 responses

179 responses

9.4

876 responses

Ease of Doing Business with

9.2

102 responses

7.3

153 responses

9.6

808 responses

Product Direction (% positive)

8.9

138 responses

6.9

190 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

Centralized device management:
Esper provides MDM capabilities from a single dashboard.
Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

Kaseya VSA

Riepilogo del prodotto

Kaseya Virtual System Administrator (VSA) è un software di monitoraggio e gestione remota (RMM) basato sul cloud, progettato considerando le esigenze dei tecnici. VSA aiuta i team IT e i fornitori di servizi gestiti (MSP) a gestire i dispositivi endpoint da qualsiasi luogo e a proteggerli dalle minacce alla sicurezza con il rilevamento delle minacce. Le funzionalità di automazione consentono agli utenti di impostare processi IT ripetibili, la risoluzione automatica dei problemi e le patch software.

Casi d’uso

Gestione remota degli endpoint:
Gli utenti possono rilevare e gestire i dispositivi endpoint per risolvere i problemi e supportare le prestazioni dei dispositivi, oltre a monitorare la connettività di rete degli endpoint.
Distribuzione delle patch:
Strumenti come l’automazione e gli elenchi predefiniti di applicazioni rendono i rilasci delle patch e degli aggiornamenti software semplici e senza interruzioni.
Automazione:
I tecnici possono creare i propri script o accedere a una libreria di script.

Punti deboli

Mancanza di supporto per i dispositivi non Windows:
Gli utenti hanno segnalato che macOS non riceve un supporto adeguato.
Funzionalità mancanti:
Alcuni utenti di G2 hanno affermato che Kaseya non offre molte funzionalità pronte per l’uso.
Interfaccia complessa:
L’utilizzo di VSA richiede una buona dose di formazione e può essere necessario del tempo per essere operativi.

NinjaOne

Why your peers choose us over Esper and Kaseya VSA

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Esper

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Esper vs Kaseya VSA

Ratings

Esper

Kaseya VSA

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Esper

Product Summary

Use Cases

Shortcomings

Kaseya VSA

Riepilogo del prodotto

Casi d’uso

Punti deboli

NinjaOne

Why your peers choose us over Esper and Kaseya VSA

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Esper

Kaseya VSA

Resources

Company

Contact Info

Esper vs Kaseya VSA

Ratings

Esper

Kaseya VSA

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Esper

Product Summary

Use Cases

Shortcomings

Kaseya VSA

Riepilogo del prodotto

Casi d’uso

Punti deboli

NinjaOne

Why your peers choose us over Esper and Kaseya VSA

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Esper

Kaseya VSA

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