Esper vs PRTG Network Monitor

NinjaOne

Ratings

Esper

PRTG Network Monitor

NinjaOne Logo®

Overall

4.5
4.6

4.8

Meets Requirements

8.9
150 responses
9.2
73 responses

9.2

905 responses

Ease of Use

9
152 responses
9.2
73 responses

9.3

912 responses

Ease of Setup

8.7
111 responses
8.5
55 responses

9.4

804 responses

Ease of Admin

9
111 responses
8.5
55 responses

9.5

80 responses

Quality of Support

9
138 responses
8.4
63 responses

9.4

876 responses

Ease of Doing Business with

9.2
102 responses
8.8
51 responses

9.6

808 responses

Product Direction (% positive)

8.9
138 responses
9
67 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

  • Centralized device management:
    Esper provides MDM capabilities from a single dashboard.
  • Remote diagnostics:
    Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
  • Compliance enforcement:
    Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

  • Remote access:
    Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
  • Platform compatibility:
    According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
  • Reporting capabilities:
    Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

PRTG Network Monitor

Riepilogo del prodotto

Praessler PRTG Network Monitor è una soluzione di monitoraggio dell’infrastruttura che consente agli amministratori di sistema e ai team IT di tenere sotto controllo i dispositivi di rete in tutto il mondo. PRTG Network Monitor semplifica la raccolta di report sullo stato e l’integrità dei dispositivi e l’invio di avvisi per metriche insolite. I piani tariffari si basano su licenze basate su sensori.

Casi d’uso

  • Monitoraggio remoto:
    Grazie alle funzioni di monitoraggio remoto, PRTG Network Monitor è in grado di rilevare lo stato dei dispositivi e altre metriche che i sensori sono stati configurati per misurare.
  • Gestione della rete:
    PRTG fornisce visibilità con dashboard che possono visualizzare le condizioni e i problemi della rete, come le interruzioni di rete e la perdita di pacchetti di traffico.
  • Sicurezza dell’infrastruttura IT:
    Il suo sistema di avvisi e segnalazioni costituisce una prima linea di difesa contro il malware e altre vulnerabilità della rete, consentendo agli utenti di agire rapidamente.

Punti deboli

  • Funzionalità limitate:
    PRTG si concentra principalmente sul monitoraggio della rete e alcuni utenti hanno criticato la mancanza di integrazioni.
  • Tariffe:
    Sebbene offrano piani flessibili, gli utenti hanno affermato che i prezzi basati sui sensori possono diventare costosi per le reti più grandi.
  • Problemi di avvisi:
    I recensori hanno notato che ci sono diversi inconvenienti relativi agli avvisi, come la mancanza di notifiche per problemi differenti dalle interruzioni e la presenza di falsi positivi fastidiosi.

NinjaOne

Why your peers choose us over Esper and PRTG Network Monitor

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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