Esper vs Sophos Mobile

NinjaOne

Ratings

Esper

Sophos Mobile

Overall

4.5

4.3

4.8

Meets Requirements

8.9

150 responses

17 responses

9.2

905 responses

Ease of Use

152 responses

18 responses

9.3

912 responses

Ease of Setup

8.7

111 responses

8.9

6 responses

9.4

804 responses

Ease of Admin

111 responses

9.7

6 responses

9.5

80 responses

Quality of Support

138 responses

8.8

17 responses

9.4

876 responses

Ease of Doing Business with

9.2

102 responses

8.3

5 responses

9.6

808 responses

Product Direction (% positive)

8.9

138 responses

6.8

18 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

Centralized device management:
Esper provides MDM capabilities from a single dashboard.
Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

Sophos Mobile

Product Summary

Sophos Mobile is a Unified Endpoint Management (UEM) solution that enables IT teams to manage mobile and traditional devices. Sophos Mobile allows IT teams to monitor and secure their iOS, Android, Windows, and macOS endpoint devices. With Sophos Mobile, users can manage their devices on-premise or remotely via its cloud-based version.

Use Cases

Mobile device management (MDM):
Sophos Mobile allows technicians to keep track of corporate-issued and BYOD mobile devices while protecting them from vulnerabilities and threats.
Application management:
Users can deploy, restrict, remove, and update software for their mobile fleet.
Reporting:
Sophos Mobile can generate customizable reports to provide insight into the status, performance, and security of their mobile devices.

Shortcomings

Customer support:
Reviews have said Sophos’ customer support response times could use improvement.
Setup time:
Users have said that the initial deployment and enrollment of all the devices in an organization can take a long time, especially for larger enterprises.
Complex configurations:
Sophos Mobile’s configurations can be challenging and time-consuming.

NinjaOne

Why your peers choose us over Esper and Sophos Mobile

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Esper vs Sophos Mobile

Ratings

Esper

Sophos Mobile

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Esper

Product Summary

Use Cases

Shortcomings

Sophos Mobile

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Esper and Sophos Mobile

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Esper

Sophos Mobile

Resources

Company

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