Esper vs Syxsense

NinjaOne

Ratings

Esper

Syxsense

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Overall

4.5
4.5

4.8

Meets Requirements

8.9
150 responses
9
63 responses

9.2

905 responses

Ease of Use

9
152 responses
8.6
65 responses

9.3

912 responses

Ease of Setup

8.7
111 responses
8.4
49 responses

9.4

804 responses

Ease of Admin

9
111 responses
8.6
52 responses

9.5

80 responses

Quality of Support

9
138 responses
8.8
62 responses

9.4

876 responses

Ease of Doing Business with

9.2
102 responses
8.8
50 responses

9.6

808 responses

Product Direction (% positive)

8.9
138 responses
9.3
65 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Esper

Product Summary

Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.

Use Cases

  • Centralized device management:
    Esper provides MDM capabilities from a single dashboard.
  • Remote diagnostics:
    Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues.
  • Compliance enforcement:
    Users can easily set policies, and Esper will automatically and accurately enforce them.

Shortcomings

  • Remote access:
    Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down.
  • Platform compatibility:
    According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired.
  • Reporting capabilities:
    Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.

Syxsense

Riepilogo del prodotto

Syxsense offre la gestione degli endpoint e delle vulnerabilità attraverso un’unica dashboard, fornendo visibilità e controllo ai team IT di tutte le dimensioni. Utilizza l’automazione per semplificare le operazioni IT e di sicurezza e per consentire al team IT di concentrarsi su progetti più strategici.

Casi d’uso

  • Gestione unificata:
    Syxsense consente di monitorare e gestire i dispositivi endpoint Windows, macOS e Linux in un’unica console.
  • Patch management:
    Tutti i prodotti Syxsense aiutano a mantenere la rete IT integra grazie alla gestione automatizzata delle patch.
  • Automatizza le attività degli endpoint:
    I suoi prodotti si avvalgono dell’automazione per svincolare i tecnici IT da compiti noiosi e ripetitivi.

Punti deboli

  • Interfaccia utente complessa:
    Syxsense potrebbe essere più adatto a professionisti IT più esperti che possono dedicare del tempo a conoscere ogni funzionalità.
  • Aggiornamenti inaffidabili:
    Gli aggiornamenti di Syxsense possono occasionalmente creare problemi di prestazioni, causando il blocco del software o errori casuali.
  • Accesso remoto lento:
    Syxsense potrebbe migliorare i suoi strumenti di accesso remoto per rendere l’esperienza dell’utente più fluida.

NinjaOne

Why your peers choose us over Esper and Syxsense

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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