Ratings
Goverlan
ManageEngine Endpoint Central
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Goverlan
Product Summary
Goverlan is an EasyVista company that offers remote management solutions for IT teams and MSPs. Now known as EV Reach, Goverlan enables IT professionals to improve customer support with remote access, infrastructure monitoring, and process automation. Users also gain access to Goverlan’s administration and diagnostics tools, which allow for behind-the-scenes monitoring and control over devices.
Use Cases
- Remote access:
Quickly access and troubleshoot endpoints from any location with secure remote support. - IT process automation:
Automate endpoint tasks or Active Directory objects to streamline workflows. - Reporting & administration:
Gain insight and control over your devices and IT environment with comprehensive reports and administration features.
Shortcomings
- Complicated UI:
User interface is difficult to navigate, which leads to issues using the software. - Stability issues:
Software can freeze, crash, or other stability issues frequently arise, requiring a system restart to fix. - Limited compatibility:
Software does not support widely-used operating systems, such as Linux, and many features are only available for 64-bit systems.
ManageEngine Endpoint Central
Product Summary
ManageEngine Endpoint Central is a cloud-based unified endpoint management solution that allows organizations to monitor, manage, secure, and remotely troubleshoot various endpoints. This software enables managed service providers (MSPs) to automate numerous IT tasks.
Use Cases
- Endpoint management:
Allows users to manage multiple endpoints from a single console and troubleshoot any issues. - Patch and software management:
Deploy software and patches to endpoints and servers and manage software licensing. Administrators can also block unauthorized software and manage permissions. - Remote access:
Gives users the ability to monitor endpoints remotely, allowing them to access file manager, task manager, registry, and other tools.
Shortcomings
- High system resource usage:
This service requires a large amount of resource consumption on the device that’s being managed, which can cause performance issues. - Scalability:
When the number of endpoints and the complexity of the IT environment increases, the solution can struggle to perform and may become difficult to manage. - Customer support:
Some users have mentioned having difficulty getting support for complex issues and that the support team is often slow to respond or follow up. - Reporting:
Some users struggle to customize reports. Pulling or presenting specific data in the user’s desired format can also be challenging.
NinjaOne
Why your peers choose us over Goverlan and ManageEngine Endpoint Central
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
Watch a Demo of the #1 IT Management Software on G2
