Ratings
Hexnode
Jamf
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Hexnode
Product Summary
Hexnode is a cloud-based, unified management solution that allows IT teams to manage endpoints from a centralized console. The platform employs monitoring and management features to secure, track, and manage corporate-owned and personal devices.
Use Cases
- OS support:
Hexnode supports major desktop operating systems such as Windows and macOS. - Remote management:
The platform allows IT admins to execute various remote actions on their endpoints. - Device enrollment:
Hexnode offers different enrollment methods ranging from no-touch to minimal touch for on-boarding devices.
Shortcomings
- Linux support:
Hexnode doesn’t have a direct way to manage on-premise Linux computers, which is a drawback for those who use the operating system. - Basic features:
Some basic features that are available on most UEMs in their basic tiers are only available on Hexnode’s highest plans. - Scalability:
Hexnode’s capability mainly caters to small to medium-sized organizations and might need help handling large-scale enterprises.
Jamf
Product Summary
Jamf is an Apple device management and security platform with zero-touch deployment, inventory management, identity and access management, and endpoint protection. IT pros use it to manage the entire lifecycle of their Apple devices.
Use Cases
- Device and app management:
Jamf helps you automatically deploy patches from the Mac App Store to your managed Apple devices. - Threat detection:
Jamf regularly scans your IT network and immediately notifies assigned IT technicians of possible vulnerabilities. - Visibility:
Jamf offers end-to-end visibility into your IT network so that you can gather actionable, context-rich telemetry.
Shortcomings
- Customer support:
According to reviews, JamfÂ’s customer support can take a while to respond to tickets. - Learning curve:
Less experienced users may have a harder time understanding the various features and functions of Jamf. - Software updates:
Jamf could improve how well it allows users to manage and configure their updates.
NinjaOne
Why your peers choose us over Hexnode and Jamf
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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