Ratings
Ivanti
Moki Total Control
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Ivanti
Product Summary
Ivanti is an IT management and security business that provides software solutions for endpoint management, asset management, network security, and remote support. Offering features such as patching, monitoring, and inventory management, Ivanti enhances support capabilities and responsiveness to security threats. Users also appreciate its ability to deploy software and troubleshoot issues efficiently and remotely across multiple locations.
Use Cases
- Patch management:
Ivanti offers patch management capabilities for both Microsoft and third-party applications. - Software deployment:
The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints. - Endpoint management & device inventory:
Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices. - Remote control:
Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.
Shortcomings
- Documentation and support:
Finding adequate support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites. - User interface:
According to Ivanti reviews, the platform has a complex interface that can make it challenging to navigate, impacting efficiency. - Time-consuming customization:
While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.
Moki Total Control
Product Summary
Moki Total Control is a mobile device management (MDM) solution that streamlines the deployment and management of mobile devices. Designed primarily for customer-facing iOS, Android, and BrightSign devices, Moki Total Control specializes in MDM kiosk management.
Use Cases
- MDM kiosk management:
Moki Total Control allows users to transform their mobile devices into kiosks with remote management and customized software deployment. - Customization:
Robust customization options allow users to tailor applications and interfaces to create their desired user experiences. - Automated alerts:
With Moki Total Control, IT teams can set up triggers and automatically receive notifications whenever a specific event, misuse, or lack of activity occurs.
Shortcomings
- Mobile-only:
Moki Total Control does not support Windows, macOS, or Linux devices, necessitating a second solution to manage nonmobile devices. - Limited documentation:
Reviews find that the documentation needs more frequent updates and that answers to some questions are missing. - Unintuitive interface:
Moki Total Control reviews have stated that the UI could be more streamlined, as it is difficult to navigate.
NinjaOne
Why your peers choose us over Ivanti and Moki Total Control
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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