Ratings
Jamf
Kandji
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Jamf
Product Summary
Jamf is an Apple device management and security platform with zero-touch deployment, inventory management, identity and access management, and endpoint protection. IT pros use it to manage the entire lifecycle of their Apple devices.
Use Cases
- Device and app management:
Jamf helps you automatically deploy patches from the Mac App Store to your managed Apple devices. - Threat detection:
Jamf regularly scans your IT network and immediately notifies assigned IT technicians of possible vulnerabilities. - Visibility:
Jamf offers end-to-end visibility into your IT network so that you can gather actionable, context-rich telemetry.
Shortcomings
- Customer support:
According to reviews, JamfÂ’s customer support can take a while to respond to tickets. - Learning curve:
Less experienced users may have a harder time understanding the various features and functions of Jamf. - Software updates:
Jamf could improve how well it allows users to manage and configure their updates.
Kandji
Product Summary
Kandji is a cloud-native device management solution for Apple-only ecosystems. It is widely used for managing MacBooks, iPads, and iPhones.
Use Cases
- Automated patch management:
Kandji’s Auto Apps library offers common Apple applications ready to deploy and can be set to scan devices automatically to ensure they are updated. - Out-of-the-box configurations:
Kandji offers blueprint configuration templates for deploying applications to a macOS device. - Remote endpoint management:
Technicians get full visibility of all macOS devices, including applications, activity, and logs of remediations for any issues.
Shortcomings
- No support for other OS:
Designed specifically for Apple-only environments, this solution would not be compatible with hybrid set-ups since organizations would have to invest in another solution to support non-Apple devices. - Limited reporting:
Users on G2 have noted that extracting detailed reports can be difficult, and some metrics cannot be extracted. - Rigid licensing:
Kandji’s pricing is inflexible and requires a minimum of a hundred devices for a license, which can make it less cost-effective.
NinjaOne
Why your peers choose us over Jamf and Kandji
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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