Ratings
Jamf
N-able N-central
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Jamf
Product Summary
Jamf is an Apple device management and security platform with zero-touch deployment, inventory management, identity and access management, and endpoint protection. IT pros use it to manage the entire lifecycle of their Apple devices.
Use Cases
- Device and app management:
Jamf helps you automatically deploy patches from the Mac App Store to your managed Apple devices. - Threat detection:
Jamf regularly scans your IT network and immediately notifies assigned IT technicians of possible vulnerabilities. - Visibility:
Jamf offers end-to-end visibility into your IT network so that you can gather actionable, context-rich telemetry.
Shortcomings
- Customer support:
According to reviews, JamfÂ’s customer support can take a while to respond to tickets. - Learning curve:
Less experienced users may have a harder time understanding the various features and functions of Jamf. - Software updates:
Jamf could improve how well it allows users to manage and configure their updates.
N-able N-central
Product Summary
N-central is an IT management solution by N-able that allows organizations to manage, monitor, and secure their endpoints. N-central provides RMM, patch management, data backup, and IT automation features that enable IT professionals to streamline processes and gain control over their entire IT infrastructures. From the N-central platform, users can integrate their PSA solutions in order to manage both their businesses and IT environments.
Use Cases
- RMM:
With RMM, IT teams can monitor, manage, and secure their remote or on-premise IT infrastructures. - Patch management:
N-central patch management helps IT teams secure and update their endpoint devices. - IT automation:
Using IT automation features, MSPs and IT professionals can automate tasks to streamline workflows. - Remote access:
With remote access, IT teams can provide IT support for all devices regardless of their locations.
Shortcomings
- Steep learning curve:
N-Central’s interface can be complex, making it more challenging and resource-intensive for new users to utilize the platform’s capabilities fully. - Customer support issues:
Customer support sometimes points users to pre-made guides and issues canned responses rather than working with the users to solve their technical issues. - IT automation challenges:
IT automation setup on the platform is challenging and time-consuming.
NinjaOne
Why your peers choose us over Jamf and N-able N-central
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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