Ratings
JumpCloud
Matrix42
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
JumpCloud
Product Summary
JumpCloud is a cloud-based, unified identity and device access management platform that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform. Users may also enforce and patch systems remotely and seamlessly.
Use Cases
- Device management:
JumpCloud helps you monitor and manage multiple endpoint devices across different operating systems. - Patch management:
Its platform secures your IT network with its automatic patching. - Integrations:
JumpCloud integrates with several business applications.
Shortcomings
- Unembellished solution:
Many G2 users have stated that they would like JumpCloud to expand its endpoint management features. - User interface:
JumpCloud could enhance its user interface so that itÂ’s easier to navigate and understand. - Flexibility:
According to G2 users, JumpCloud is not as flexible and cannot be customized as easily as other tools in the market.
Matrix42
Product Summary
Matrix42 is an enterprise IT service management platform that helps IT teams automate and simplify various business processes. It also offers an IT asset management (ITAM) software solution that can support the lifecycle management of your software and hardware assets.
Use Cases
- IT service management:
Matrix42 provides a comprehensive database of all your assets so that you can address and resolve problems quickly. - IT asset management:
Matrix42 manages all vendors, agreements, and contracts, and you can be notified when deadlines are near. - Software asset management:
Matrix42 ensures that all your licenses are accounted for and kept up-to-date and compliant.
Shortcomings
- Reporting:
Matrix42’s reporting function is basic and may not be suitable for organizations that need more detailed information. - Third-party integrations:
Matrix42 cannot integrate with many third-party business applications. - Clunky deployment:
Matrix42 may take some time to deploy and implement.
NinjaOne
Why your peers choose us over JumpCloud and Matrix42
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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