Ratings
JumpCloud
SureMDM
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
JumpCloud
Product Summary
JumpCloud is a cloud-based, unified identity and device access management platform that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform. Users may also enforce and patch systems remotely and seamlessly.
Use Cases
- Device management:
JumpCloud helps you monitor and manage multiple endpoint devices across different operating systems. - Patch management:
Its platform secures your IT network with its automatic patching. - Integrations:
JumpCloud integrates with several business applications.
Shortcomings
- Unembellished solution:
Many G2 users have stated that they would like JumpCloud to expand its endpoint management features. - User interface:
JumpCloud could enhance its user interface so that itÂ’s easier to navigate and understand. - Flexibility:
According to G2 users, JumpCloud is not as flexible and cannot be customized as easily as other tools in the market.
SureMDM
Product Summary
SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizationsÂ’ mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.
Use Cases
- Mobile device management (MDM):
SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices. - Remote access:
SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues. - Automation:
SureMDM utilizes automation to handle repetitive tasks, reducing the need
Shortcomings
- Device enrollment issues:
The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll. - Steep learning curve:
Reviewers have said that they need more training and resources to better understand the platformÂ’s features and configurations. - Long device tracking intervals:
SureMDMÂ’s mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.
NinjaOne
Why your peers choose us over JumpCloud and SureMDM
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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