Ratings
JumpCloud
VMware Workspace One
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
JumpCloud
Product Summary
JumpCloud is a cloud-based, unified identity and device access management platform that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform. Users may also enforce and patch systems remotely and seamlessly.
Use Cases
- Device management:
JumpCloud helps you monitor and manage multiple endpoint devices across different operating systems. - Patch management:
Its platform secures your IT network with its automatic patching. - Integrations:
JumpCloud integrates with several business applications.
Shortcomings
- Unembellished solution:
Many G2 users have stated that they would like JumpCloud to expand its endpoint management features. - User interface:
JumpCloud could enhance its user interface so that its easier to navigate and understand. - Flexibility:
According to G2 users, JumpCloud is not as flexible and cannot be customized as easily as other tools in the market.
VMware Workspace One
Product Summary
VMware Workspace ONE is a unified endpoint management platform that allows users to manage devices, virtualized endpoints, and applications.
Use Cases
- Remote monitoring:
VMware Workspace ONE uses RMM to provide visibility on device health, application performance, and other key metrics. - Remote access:
Technicians can troubleshoot issues that arise with secure remote access. - Automation:
Automate common and repetitive tasks such as application and device deployment and patch management.
Shortcomings
- Complex interface:
Reviews have said that VMware Workspace ONE has a steep learning curve for new users. - Performance problems:
VMware Workspace ONE loads slowly and can be unresponsive because the platform may open too many applications simultaneously. - Pricing:
Cost-conscious businesses may find VMware Workspace ONE expensive compared to similar platforms on the market.
NinjaOne
Why your peers choose us over JumpCloud and VMware Workspace One
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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