Kace vs Miradore

NinjaOne

Ratings

Kace

Miradore

NinjaOne Logo®

Overall

4.1
4.6

4.8

Meets Requirements

8.7
81 responses
9
94 responses

9.2

905 responses

Ease of Use

7.9
81 responses
9.1
94 responses

9.3

912 responses

Ease of Setup

7.6
69 responses
8.9
90 responses

9.4

804 responses

Ease of Admin

8.2
71 responses
9
90 responses

9.5

80 responses

Quality of Support

8.1
75 responses
9.2
88 responses

9.4

876 responses

Ease of Doing Business with

8.3
68 responses
9.4
87 responses

9.6

808 responses

Product Direction (% positive)

7.5
79 responses
9.1
86 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Kace

Product Summary

KACE is a unified endpoint manager developed by QUEST. It’s an IT management solution that offers a wide range of features that help IT teams and technicians discover and track devices in their IT environment, automate routine tasks, secure networks, and more.

Use Cases

  • Simplified management:
    KACE provides a single platform for IT teams and technicians to manage their endpoints across multiple operating systems.
  • Ease of use:
    KACE’s interface is straightforward and easy to use.
  • Windows support:
    Does a good job managing and supporting Windows machines.

Shortcomings

  • macOS support:
    Some users report that KACE falls short regarding Mac management.
  • Frequent alerts:
    Frequent alerts about system restarts after patching can be disruptive for some users.
  • Ticketing:
    Users find filtering and finding tickets in the tool is difficult.

Miradore

Product Summary

Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.

Use Cases

  • Application management:
    Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet.
  • Remote access:
    Technicians can provide support and resolve issues to mobile devices by connecting remotely to them.
  • Automation:
    Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.

Shortcomings

  • Limited OS compatibility:
    Miradore’s available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices.
  • Patch management issues:
    Miradore’s patch management lacks certain features, such as scheduling updates outside work hours.
  • Documentation:
    Users may find it difficult to find fast answers to questions as not all of Miradore’s documentation is up-to-date.

NinjaOne

Why your peers choose us over Kace and Miradore

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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