Ratings
Kandji
Matrix42
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Kandji
Product Summary
Kandji is a cloud-native device management solution for Apple-only ecosystems. It is widely used for managing MacBooks, iPads, and iPhones.
Use Cases
- Automated patch management:
Kandji’s Auto Apps library offers common Apple applications ready to deploy and can be set to scan devices automatically to ensure they are updated. - Out-of-the-box configurations:
Kandji offers blueprint configuration templates for deploying applications to a macOS device. - Remote endpoint management:
Technicians get full visibility of all macOS devices, including applications, activity, and logs of remediations for any issues.
Shortcomings
- No support for other OS:
Designed specifically for Apple-only environments, this solution would not be compatible with hybrid set-ups since organizations would have to invest in another solution to support non-Apple devices. - Limited reporting:
Users on G2 have noted that extracting detailed reports can be difficult, and some metrics cannot be extracted. - Rigid licensing:
Kandji’s pricing is inflexible and requires a minimum of a hundred devices for a license, which can make it less cost-effective.
Matrix42
Riepilogo del prodotto
Matrix42 è una piattaforma di gestione dei servizi IT enterprise che aiuta i team IT ad automatizzare e semplificare vari processi aziendali. Offre inoltre una soluzione software per la gestione delle risorse IT (ITAM) in grado di supportare la gestione del ciclo di vita delle risorse software e hardware.
Casi d’uso
- Gestione dei servizi IT:
Matrix42 fornisce un database completo di tutte le risorse, in modo da poter affrontare e risolvere rapidamente i problemi. - Gestione delle risorse IT:
Matrix42 gestisce tutti i fornitori, gli accordi e i contratti e invia notifiche in prossimità delle scadenze. - Gestione delle risorse software:
Matrix42 assicura che tutte le licenze siano registrate e mantenute aggiornate e conformi.
Punti deboli
- Reportistica:
La funzione di reportistica di Matrix42 è di base e potrebbe non essere adatta alle organizzazioni che necessitano di informazioni più dettagliate. - Integrazioni di terze parti:
Matrix42 non può integrarsi con molte applicazioni aziendali di terze parti. - Distribuzione poco intuitiva:
Matrix42 può richiedere del tempo per essere distribuito e implementato.
NinjaOne
Why your peers choose us over Kandji and Matrix42
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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