Kandji vs Scalefusion

NinjaOne

Ratings

Kandji

Scalefusion

NinjaOne Logo®

Overall

4.7
4.7

4.8

Meets Requirements

9.2
331 responses
9.1
214 responses

9.2

905 responses

Ease of Use

9.4
332 responses
8.9
218 responses

9.3

912 responses

Ease of Setup

9.4
320 responses
8.5
185 responses

9.4

804 responses

Ease of Admin

9.5
327 responses
8.8
187 responses

9.5

80 responses

Quality of Support

9.6
329 responses
9.6
216 responses

9.4

876 responses

Ease of Doing Business with

9.5
325 responses
9.4
182 responses

9.6

808 responses

Product Direction (% positive)

9.6
297 responses
9.2
198 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Kandji

Product Summary

Kandji is a cloud-native device management solution for Apple-only ecosystems. It is widely used for managing MacBooks, iPads, and iPhones.

Use Cases

  • Automated patch management:
    Kandji’s Auto Apps library offers common Apple applications ready to deploy and can be set to scan devices automatically to ensure they are updated.
  • Out-of-the-box configurations:
    Kandji offers blueprint configuration templates for deploying applications to a macOS device.
  • Remote endpoint management:
    Technicians get full visibility of all macOS devices, including applications, activity, and logs of remediations for any issues.

Shortcomings

  • No support for other OS:
    Designed specifically for Apple-only environments, this solution would not be compatible with hybrid set-ups since organizations would have to invest in another solution to support non-Apple devices.
  • Limited reporting:
    Users on G2 have noted that extracting detailed reports can be difficult, and some metrics cannot be extracted.
  • Rigid licensing:
    Kandji’s pricing is inflexible and requires a minimum of a hundred devices for a license, which can make it less cost-effective.

Scalefusion

Product Summary

Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.

Use Cases

  • OS support:
    Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux.
  • Device lockdown:
    The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes.
  • Easy setup:
    The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.

Shortcomings

  • Navigation:
    Scalefusion can sometimes be challenging to navigate, affecting the overall user experience.
  • Licensing Management:
    Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices.
  • Documentation for troubleshooting:
    Scalefusion’s documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.

NinjaOne

Why your peers choose us over Kandji and Scalefusion

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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