Ratings
Matrix42
Moki Total Control
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Matrix42
Product Summary
Matrix42 is an enterprise IT service management platform that helps IT teams automate and simplify various business processes. It also offers an IT asset management (ITAM) software solution that can support the lifecycle management of your software and hardware assets.
Use Cases
- IT service management:
Matrix42 provides a comprehensive database of all your assets so that you can address and resolve problems quickly. - IT asset management:
Matrix42 manages all vendors, agreements, and contracts, and you can be notified when deadlines are near. - Software asset management:
Matrix42 ensures that all your licenses are accounted for and kept up-to-date and compliant.
Shortcomings
- Reporting:
Matrix42’s reporting function is basic and may not be suitable for organizations that need more detailed information. - Third-party integrations:
Matrix42 cannot integrate with many third-party business applications. - Clunky deployment:
Matrix42 may take some time to deploy and implement.
Moki Total Control
Product Summary
Moki Total Control is a mobile device management (MDM) solution that streamlines the deployment and management of mobile devices. Designed primarily for customer-facing iOS, Android, and BrightSign devices, Moki Total Control specializes in MDM kiosk management.
Use Cases
- MDM kiosk management:
Moki Total Control allows users to transform their mobile devices into kiosks with remote management and customized software deployment. - Customization:
Robust customization options allow users to tailor applications and interfaces to create their desired user experiences. - Automated alerts:
With Moki Total Control, IT teams can set up triggers and automatically receive notifications whenever a specific event, misuse, or lack of activity occurs.
Shortcomings
- Mobile-only:
Moki Total Control does not support Windows, macOS, or Linux devices, necessitating a second solution to manage nonmobile devices. - Limited documentation:
Reviews find that the documentation needs more frequent updates and that answers to some questions are missing. - Unintuitive interface:
Moki Total Control reviews have stated that the UI could be more streamlined, as it is difficult to navigate.
NinjaOne
Why your peers choose us over Matrix42 and Moki Total Control
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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