Ratings
Miradore
N-able N-sight
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Miradore
Product Summary
Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.
Use Cases
- Application management:
Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet. - Remote access:
Technicians can provide support and resolve issues to mobile devices by connecting remotely to them. - Automation:
Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.
Shortcomings
- Limited OS compatibility:
MiradoreÂ’s available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices. - Patch management issues:
MiradoreÂ’s patch management lacks certain features, such as scheduling updates outside work hours. - Documentation:
Users may find it difficult to find fast answers to questions as not all of MiradoreÂ’s documentation is up-to-date.
N-able N-sight
Product Summary
N-able N-sight is a remote monitoring and management solution that provides endpoint management, remote access, and ticketing tools to improve IT management. MSPs and IT professionals remotely monitor and manage devices,complex networks, and their IT infrastructures using N-sight. N-able’s services are designed to manage and secure small- and mid-size enterprises, simplifying physical, hybrid, and cloud environments with a secure platform.
Use Cases
- Remote support:
This feature can enable IT technicians or support personnel to access and control devices or systems remotely for troubleshooting, maintenance, and assistance purposes: - Remote tasks feature:
IT administrators can remotely execute various tasks on computers or devices within a network. It automates routine maintenance, deploys software updates, and manages configurations across multiple endpoints. - Automation:
N-sight provides IT automation features and preconfigured scripts, enabling IT professionals to streamline workflows and boost efficiency.
Shortcomings
- Customer support:
Some users have stated that N-able’s customer support could be further improved, including offering more comprehensive online guides. - Delayed actions:
Scripts & patches take some time to deploy, and it can be hard to troubleshoot and ensure the success of actions taken. - Alerts:
Customers complain that N-able generates a lot of false alerts, which require manual validation by technicians.
NinjaOne
Why your peers choose us over Miradore and N-able N-sight
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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