Miradore vs SureMDM

NinjaOne

Ratings

Miradore

SureMDM

NinjaOne Logo®

Overall

4.6
4.7

4.8

Meets Requirements

9
94 responses
9
40 responses

9.2

905 responses

Ease of Use

9.1
94 responses
8.8
42 responses

9.3

912 responses

Ease of Setup

8.9
90 responses
8.6
37 responses

9.4

804 responses

Ease of Admin

9
90 responses
9
36 responses

9.5

80 responses

Quality of Support

9.2
88 responses
8.9
40 responses

9.4

876 responses

Ease of Doing Business with

9.4
87 responses
8.9
37 responses

9.6

808 responses

Product Direction (% positive)

9.1
86 responses
9.7
40 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Miradore

Product Summary

Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.

Use Cases

  • Application management:
    Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet.
  • Remote access:
    Technicians can provide support and resolve issues to mobile devices by connecting remotely to them.
  • Automation:
    Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.

Shortcomings

  • Limited OS compatibility:
    Miradore’s available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices.
  • Patch management issues:
    Miradore’s patch management lacks certain features, such as scheduling updates outside work hours.
  • Documentation:
    Users may find it difficult to find fast answers to questions as not all of Miradore’s documentation is up-to-date.

SureMDM

Product Summary

SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizations’ mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.

Use Cases

  • Mobile device management (MDM):
    SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices.
  • Remote access:
    SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues.
  • Automation:
    SureMDM utilizes automation to handle repetitive tasks, reducing the need

Shortcomings

  • Device enrollment issues:
    The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll.
  • Steep learning curve:
    Reviewers have said that they need more training and resources to better understand the platform’s features and configurations.
  • Long device tracking intervals:
    SureMDM’s mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.

NinjaOne

Why your peers choose us over Miradore and SureMDM

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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