Mosyle vs N-able N-sight

NinjaOne

Ratings

Mosyle

N-able N-sight

Overall

4.6

4.2

4.8

Meets Requirements

9.4

35 responses

8.6

111 responses

9.2

905 responses

Ease of Use

8.4

36 responses

8.3

110 responses

9.3

912 responses

Ease of Setup

8.3

33 responses

8.2

90 responses

9.4

804 responses

Ease of Admin

8.6

34 responses

8.2

89 responses

9.5

80 responses

Quality of Support

33 responses

109 responses

9.4

876 responses

Ease of Doing Business with

9.2

33 responses

8.3

90 responses

9.6

808 responses

Product Direction (% positive)

8.3

34 responses

8.1

106 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Mosyle

Product Summary

Mosyle is a well-known Apple-centered mobile device management (MDM) solution. Operating with the core philosophy of making Apple devices “work-ready”, its professional-grade MDM tool is designed to help IT teams easily monitor and manage their entire Apple fleet, whether these devices are company-owned or personally owned.

Use Cases

Device management:
Mosyle offers a powerful solution for macOS, iOS, iPadOS, watchOS, and tvOS.
Endpoint security:
Mosyle provides enterprise-grade security tools for all types of Apple devices.
Patch management:
The platform helps you automatically patch Apple-centered software.

Shortcomings

Learning curve:
According to some G2 users, Mosyle may take some time and effort to master.
Customer support:
Mosyle could improve its customer support by responding to IT tickets more quickly.
Documentation:
Some users have stated that the platform’s documentation capabilities are limited and could be further enhanced.

N-able N-sight

Riepilogo del prodotto

N-able N-sight è una soluzione di monitoraggio e gestione remota che fornisce strumenti di endpoint management, accesso remoto e ticketing per migliorare la gestione dell’IT. Gli MSP e i professionisti IT monitorano e gestiscono da remoto dispositivi, reti complesse e le loro infrastrutture IT utilizzando N-sight. I servizi di N-able sono progettati per gestire e proteggere le piccole e medie imprese, semplificando gli ambienti fisici, ibridi e cloud con una piattaforma sicura.

Casi d’uso

Assistenza remota:
Questa funzione può consentire ai tecnici IT o al personale di supporto di accedere e controllare i dispositivi o i sistemi da remoto per scopi di risoluzione dei problemi, manutenzione e assistenza:
Funzione di attività a distanza:
Gli amministratori IT possono eseguire da remoto diverse attività su computer o dispositivi all’interno di una rete. Automatizza la manutenzione ordinaria, distribuisce gli aggiornamenti software e gestisce le configurazioni su più endpoint.
Automazione:
N-sight offre funzionalità di automazione IT e script preconfigurati, consentendo ai professionisti IT di semplificare i flussi di lavoro e aumentare l’efficienza.

Punti deboli

Assistenza clienti:
Alcuni utenti hanno dichiarato che l’assistenza clienti di N-able potrebbe essere ulteriormente migliorata, includendo l’offerta di guide online più complete.
Azioni poco reattive:
Gli script e le patch richiedono un certo tempo per essere distribuiti e può risultare difficile risolvere i problemi e garantire il successo delle azioni intraprese.
Avvisi:
I clienti lamentano che N-able genera molti falsi allarmi, che richiedono la convalida manuale da parte dei tecnici.

NinjaOne

Why your peers choose us over Mosyle and N-able N-sight

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."