Mosyle vs SuperOps

NinjaOne

Ratings

Mosyle

SuperOps

Overall

4.6

4.8

Meets Requirements

9.4

35 responses

8.9

107 responses

9.2

905 responses

Ease of Use

8.4

36 responses

9.1

109 responses

9.3

912 responses

Ease of Setup

8.3

33 responses

9.1

94 responses

9.4

804 responses

Ease of Admin

8.6

34 responses

94 responses

9.5

80 responses

Quality of Support

33 responses

9.6

106 responses

9.4

876 responses

Ease of Doing Business with

9.2

33 responses

9.4

94 responses

9.6

808 responses

Product Direction (% positive)

8.3

34 responses

9.9

107 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Mosyle

Product Summary

Mosyle is a well-known Apple-centered mobile device management (MDM) solution. Operating with the core philosophy of making Apple devices “work-ready”, its professional-grade MDM tool is designed to help IT teams easily monitor and manage their entire Apple fleet, whether these devices are company-owned or personally owned.

Use Cases

Device management:
Mosyle offers a powerful solution for macOS, iOS, iPadOS, watchOS, and tvOS.
Endpoint security:
Mosyle provides enterprise-grade security tools for all types of Apple devices.
Patch management:
The platform helps you automatically patch Apple-centered software.

Shortcomings

Learning curve:
According to some G2 users, Mosyle may take some time and effort to master.
Customer support:
Mosyle could improve its customer support by responding to IT tickets more quickly.
Documentation:
Some users have stated that the platform’s documentation capabilities are limited and could be further enhanced.

SuperOps

Riepilogo del prodotto

SuperOps è una soluzione unificata di monitoraggio e gestione remota (RMM) che si rivolge principalmente alle piccole e medie imprese in rapida crescita.

Casi d’uso

Patch management:
Il patching automatico consente agli utenti di SuperOps di garantire la conformità dei dispositivi e dei server agli standard del settore.
Automazione IT:
SuperOps può automatizzare le attività ripetitive per ridurre la necessità di interventi manuali. La piattaforma offre anche script pronti all’uso comunemente utilizzati da MSP.
Gestione delle risorse IT:
Gli utenti possono monitorare tutti gli hardware e software di un’organizzazione a livello globale e accedere da remoto ai dispositivi per risolvere anomalie e problemi.

Punti deboli

Manca di molte funzionalità:
Essendo una soluzione più recente sul mercato, SuperOps manca di molte funzionalità che i fornitori di RMM più maturi offrono.
Problemi di ticketing:
La funzione di ticketing di SuperOps manca di funzionalità di qualità e può essere difettosa.
Integrazioni limitate:
I recensori di G2 hanno affermato che l’elenco delle integrazioni di terze parti deve ancora essere ampliato.

NinjaOne

Why your peers choose us over Mosyle and SuperOps

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Mosyle vs SuperOps

Ratings

Mosyle

SuperOps

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Mosyle

Product Summary

Use Cases

Shortcomings

SuperOps

Riepilogo del prodotto

Casi d’uso

Punti deboli

NinjaOne

Why your peers choose us over Mosyle and SuperOps

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Mosyle

SuperOps

Resources

Company

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