Mosyle vs SureMDM

NinjaOne

Ratings

Mosyle

SureMDM

NinjaOne Logo®

Overall

4.6
4.7

4.8

Meets Requirements

9.4
35 responses
9
40 responses

9.2

905 responses

Ease of Use

8.4
36 responses
8.8
42 responses

9.3

912 responses

Ease of Setup

8.3
33 responses
8.6
37 responses

9.4

804 responses

Ease of Admin

8.6
34 responses
9
36 responses

9.5

80 responses

Quality of Support

9
33 responses
8.9
40 responses

9.4

876 responses

Ease of Doing Business with

9.2
33 responses
8.9
37 responses

9.6

808 responses

Product Direction (% positive)

8.3
34 responses
9.7
40 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Mosyle

Product Summary

Mosyle is a well-known Apple-centered mobile device management (MDM) solution. Operating with the core philosophy of making Apple devices “work-ready”, its professional-grade MDM tool is designed to help IT teams easily monitor and manage their entire Apple fleet, whether these devices are company-owned or personally owned.

Use Cases

  • Device management:
    Mosyle offers a powerful solution for macOS, iOS, iPadOS, watchOS, and tvOS.
  • Endpoint security:
    Mosyle provides enterprise-grade security tools for all types of Apple devices.
  • Patch management:
    The platform helps you automatically patch Apple-centered software.

Shortcomings

  • Learning curve:
    According to some G2 users, Mosyle may take some time and effort to master.
  • Customer support:
    Mosyle could improve its customer support by responding to IT tickets more quickly.
  • Documentation:
    Some users have stated that the platform’s documentation capabilities are limited and could be further enhanced.

SureMDM

Product Summary

SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizations’ mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.

Use Cases

  • Mobile device management (MDM):
    SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices.
  • Remote access:
    SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues.
  • Automation:
    SureMDM utilizes automation to handle repetitive tasks, reducing the need

Shortcomings

  • Device enrollment issues:
    The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll.
  • Steep learning curve:
    Reviewers have said that they need more training and resources to better understand the platform’s features and configurations.
  • Long device tracking intervals:
    SureMDM’s mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.

NinjaOne

Why your peers choose us over Mosyle and SureMDM

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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