N-able N-sight vs SOTI MobiControl

NinjaOne

Ratings

N-able N-sight

SOTI MobiControl

Overall

4.2

4.3

4.8

Meets Requirements

8.6

111 responses

8.6

19 responses

9.2

905 responses

Ease of Use

8.3

110 responses

8.3

19 responses

9.3

912 responses

Ease of Setup

8.2

90 responses

7.8

16 responses

9.4

804 responses

Ease of Admin

8.2

89 responses

8.6

16 responses

9.5

80 responses

Quality of Support

109 responses

7.7

19 responses

9.4

876 responses

Ease of Doing Business with

8.3

90 responses

8.1

16 responses

9.6

808 responses

Product Direction (% positive)

8.1

106 responses

8.2

19 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

N-able N-sight

Product Summary

N-able N-sight is a remote monitoring and management solution that provides endpoint management, remote access, and ticketing tools to improve IT management. MSPs and IT professionals remotely monitor and manage devices,complex networks, and their IT infrastructures using N-sight. N-able’s services are designed to manage and secure small- and mid-size enterprises, simplifying physical, hybrid, and cloud environments with a secure platform.

Use Cases

Remote support:
This feature can enable IT technicians or support personnel to access and control devices or systems remotely for troubleshooting, maintenance, and assistance purposes:
Remote tasks feature:
IT administrators can remotely execute various tasks on computers or devices within a network. It automates routine maintenance, deploys software updates, and manages configurations across multiple endpoints.
Automation:
N-sight provides IT automation features and preconfigured scripts, enabling IT professionals to streamline workflows and boost efficiency.

Shortcomings

Customer support:
Some users have stated that N-able’s customer support could be further improved, including offering more comprehensive online guides.
Delayed actions:
Scripts & patches take some time to deploy, and it can be hard to troubleshoot and ensure the success of actions taken.
Alerts:
Customers complain that N-able generates a lot of false alerts, which require manual validation by technicians.

SOTI MobiControl

Product Summary

SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.

Use Cases

User interface:
SOTI MobiControl features a user interface that simplifies device management.
Remote session:
Users like the platform’s remote session feature for its reliability and efficiency.
Application deployment:
SOTI MobiControl’s application deployment process is straightforward.

Shortcomings

iOS support:
Users stated that while it’s a good EMM tool for Android and Windows, its iOS support can be improved.
Tech assistance:
Getting help from their tech and customer care can be challenging.
Geo-location map:
SOTI MobiControl uses a map for its geo-location tracking that’s difficult to navigate and doesn’t display some roads.

NinjaOne

Why your peers choose us over N-able N-sight and SOTI MobiControl

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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N-able N-sight vs SOTI MobiControl

Ratings

N-able N-sight

SOTI MobiControl

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

N-able N-sight

Product Summary

Use Cases

Shortcomings

SOTI MobiControl

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over N-able N-sight and SOTI MobiControl

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

N-able N-sight

SOTI MobiControl

Resources

Company

Contact Info

N-able N-sight vs SOTI MobiControl

Ratings

N-able N-sight

SOTI MobiControl

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

N-able N-sight

Product Summary

Use Cases

Shortcomings

SOTI MobiControl

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over N-able N-sight and SOTI MobiControl

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

N-able N-sight

SOTI MobiControl

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