Ratings
Scalefusion
Sophos Mobile
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Scalefusion
Product Summary
Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.
Use Cases
- OS support:
Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux. - Device lockdown:
The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes. - Easy setup:
The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.
Shortcomings
- Navigation:
Scalefusion can sometimes be challenging to navigate, affecting the overall user experience. - Licensing Management:
Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices. - Documentation for troubleshooting:
Scalefusion’s documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.
Sophos Mobile
Product Summary
Sophos Mobile is a Unified Endpoint Management (UEM) solution that enables IT teams to manage mobile and traditional devices. Sophos Mobile allows IT teams to monitor and secure their iOS, Android, Windows, and macOS endpoint devices. With Sophos Mobile, users can manage their devices on-premise or remotely via its cloud-based version.
Use Cases
- Mobile device management (MDM):
Sophos Mobile allows technicians to keep track of corporate-issued and BYOD mobile devices while protecting them from vulnerabilities and threats. - Application management:
Users can deploy, restrict, remove, and update software for their mobile fleet. - Reporting:
Sophos Mobile can generate customizable reports to provide insight into the status, performance, and security of their mobile devices.
Shortcomings
- Customer support:
Reviews have said Sophos’ customer support response times could use improvement. - Setup time:
Users have said that the initial deployment and enrollment of all the devices in an organization can take a long time, especially for larger enterprises. - Complex configurations:
Sophos Mobile’s configurations can be challenging and time-consuming.
NinjaOne
Why your peers choose us over Scalefusion and Sophos Mobile
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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