Scalefusion vs SureMDM

NinjaOne

Ratings

Scalefusion

SureMDM

NinjaOne Logo®

Overall

4.7
4.7

4.8

Meets Requirements

9.1
214 responses
9
40 responses

9.2

905 responses

Ease of Use

8.9
218 responses
8.8
42 responses

9.3

912 responses

Ease of Setup

8.5
185 responses
8.6
37 responses

9.4

804 responses

Ease of Admin

8.8
187 responses
9
36 responses

9.5

80 responses

Quality of Support

9.6
216 responses
8.9
40 responses

9.4

876 responses

Ease of Doing Business with

9.4
182 responses
8.9
37 responses

9.6

808 responses

Product Direction (% positive)

9.2
198 responses
9.7
40 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Scalefusion

Product Summary

Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.

Use Cases

  • OS support:
    Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux.
  • Device lockdown:
    The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes.
  • Easy setup:
    The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.

Shortcomings

  • Navigation:
    Scalefusion can sometimes be challenging to navigate, affecting the overall user experience.
  • Licensing Management:
    Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices.
  • Documentation for troubleshooting:
    Scalefusion’s documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.

SureMDM

Product Summary

SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizationsÂ’ mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.

Use Cases

  • Mobile device management (MDM):
    SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices.
  • Remote access:
    SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues.
  • Automation:
    SureMDM utilizes automation to handle repetitive tasks, reducing the need

Shortcomings

  • Device enrollment issues:
    The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll.
  • Steep learning curve:
    Reviewers have said that they need more training and resources to better understand the platformÂ’s features and configurations.
  • Long device tracking intervals:
    SureMDMÂ’s mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.

NinjaOne

Why your peers choose us over Scalefusion and SureMDM

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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