Ratings
SureMDM
VMware Workspace One
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
SureMDM
Product Summary
SureMDM is a Unified Endpoint Management (UEM) solution by 42Gears that provides IT teams with control over their organizations mobile, traditional and IoT endpoint devices. It features IT operation tools such as reporting and automation to improve productivity.
Use Cases
- Mobile device management (MDM):
SureMDM allows users to enroll, provision, deploy, manage, and retire mobile endpoint devices. - Remote access:
SureMDM features built-in remote access, which allows users to remotely connect to devices to diagnose and troubleshoot issues. - Automation:
SureMDM utilizes automation to handle repetitive tasks, reducing the need
Shortcomings
- Device enrollment issues:
The enrollment process is complex and can be time-consuming, as users have reported that devices often fail to enroll. - Steep learning curve:
Reviewers have said that they need more training and resources to better understand the platforms features and configurations. - Long device tracking intervals:
SureMDMs mobile device tracking only updates every ten minutes. Faster speeds are locked behind higher subscription tiers.
VMware Workspace One
Product Summary
VMware Workspace ONE is a unified endpoint management platform that allows users to manage devices, virtualized endpoints, and applications.
Use Cases
- Remote monitoring:
VMware Workspace ONE uses RMM to provide visibility on device health, application performance, and other key metrics. - Remote access:
Technicians can troubleshoot issues that arise with secure remote access. - Automation:
Automate common and repetitive tasks such as application and device deployment and patch management.
Shortcomings
- Complex interface:
Reviews have said that VMware Workspace ONE has a steep learning curve for new users. - Performance problems:
VMware Workspace ONE loads slowly and can be unresponsive because the platform may open too many applications simultaneously. - Pricing:
Cost-conscious businesses may find VMware Workspace ONE expensive compared to similar platforms on the market.
NinjaOne
Why your peers choose us over SureMDM and VMware Workspace One
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
Watch a Demo of the #1 IT Management Software on G2
